Last updated: August 9, 2026
This Privacy Policy explains how AERELITH collects, uses, shares and protects personal information when you visit our store, place an order, create or use an account, subscribe to communications, or contact us. The store is powered by Shopify and we use service providers, including fulfillment and logistics providers, to operate the business and deliver orders.
Information we collect
Depending on how you interact with us, we may collect your name, email address, phone number, billing and shipping addresses, order and transaction information, customer-service communications, account information, marketing preferences, device and browser information, IP address, cookie identifiers and usage information. Payment providers process payment credentials and may provide us with transaction and payment-status information.
How we use personal information
We use personal information to operate and improve the store; process payments and orders; arrange fulfillment, shipping, tracking, returns, replacements and refunds; communicate with you; provide customer support; prevent fraud and abuse; maintain records; comply with law; measure store performance; personalize the shopping experience; and send marketing where permitted or requested.
Fulfillment and logistics providers
To fulfill and deliver an order, we may provide necessary order information to third-party warehouses, sourcing or fulfillment providers, shipping carriers, customs or logistics providers. This can include your name, delivery address, phone number, email address where required for delivery, order contents and other information necessary to prepare, route, track or support a shipment. Because our fulfillment network can be international, this information may be processed in countries other than the country where you live.
Other service providers and disclosures
We may share information with Shopify, payment processors, fraud-prevention providers, analytics and advertising providers, customer-support systems, professional advisers and other vendors that help us operate the store. We may also disclose information when required by law, to protect rights, safety or security, to investigate fraud or misuse, or in connection with a merger, sale, financing or other business transaction.
Shopify
Shopify hosts the store and processes information to provide its platform and related services. You can review the Shopify Consumer Privacy Policy and, where available, Shopify's privacy controls.
Cookies, analytics and advertising
We and our service providers may use cookies and similar technologies for essential site functions, security, preferences, analytics, attribution and advertising. Consent and opt-out options depend on your location and the privacy features enabled on the store. Where the store provides a Your Privacy Choices page, you may use it for supported opt-out requests.
International transfers
Shopify and other providers may process personal information outside your country. Where required, appropriate legal mechanisms are used for international transfers. Privacy rights can vary by location.
Data retention and security
We retain information for as long as reasonably necessary for purposes such as order fulfillment, customer support, accounting, fraud prevention, dispute resolution and legal compliance. No security method is completely risk-free, but we and our providers use reasonable measures designed to protect information.
Your rights and choices
Depending on where you live, you may have rights to request access, correction, deletion or portability of personal information, to object to or restrict certain processing, to withdraw consent, or to opt out of certain targeted advertising, sale or sharing activities. These rights may be subject to legal exceptions and identity verification.
You can unsubscribe from promotional emails using the unsubscribe link in those messages. We may still send transactional or service messages concerning your orders or account.
Children
The store is not intended for children who cannot lawfully consent to online services or purchases in their jurisdiction, and we do not knowingly seek to collect personal information from such children.
Changes to this policy
We may update this Privacy Policy to reflect changes in our practices, service providers or legal requirements. The updated version will be posted with a revised date.
Contact
For privacy questions or requests, email support@savoiyard.com. You may also use the contact information published on the store.